This item must be ordered separately. It cannot be combined with other items on the HollywoodBeautySecrets site.
FREE UPS Ground Delivery with the USA Details:
Free UPS ground delivery is provided within 48 US states only. States of Hawaii and Alaska and P.O. Boxes and US Military Bases are subject to S&H fees. See fees below:
Extra shipping fees below for USPS Priority Mail delivery to P.O. Boxes, US Military Bases, Alaska and Hawaii
Please include “method of shipping” on check out page for the following destinations:
P.O. Box deliveries must pay $25 extra for S&H (per unit)
Military APO/FPO must pay $25 extra for S&H (per unit)
Alaska & Hawaii delivery must pay $40 extra for S&H (per unit)
Fees noted above are for one unit only. For two or more systems additional shipping fees per each unit will be added. Sorry there is no discount on S&H fees for multiple units. We will be sure to verify your request for 2 or more systems via email before adding any extra S&H charges.
Pay No Sales Tax Offer/Terms/Details:
Please note that 49 US states qualify for the PAY NO SALES TAX offer. However, residents of California are exempt and must pay 9.0% sales tax.
Credit Card orders:
Credit cards are processed and billed by HollywoodBeautySecrets. Red light systems are shipped factory direct. All customer information is strictly confidential. We are CPI compliant.
Tracking & Delivery of Red Light systems for USA:
Your order will be submitted for processing within 24 hours of placing your order on weekdays. NOTE: Friday and Saturday orders will be processed and shipped the following Monday. If MOnday is a holiday, the order will be shipped Tuesday.
When your order ships, you will receive tracking from UPS via email within 24-48 hours. Your order will arrive within 3 – 6 business days (Mondays to Fridays) via UPS. But checing your tracking will provide exact time and day of delivery. If you do not receive tracking information within 72 hours of placing your order, please check your spam or junk box or email firstname.lastname@example.org or Louisa@hollywoodbeautysecrets.com
Be sure to CONTACT US if you do not receive your Red Light system approximately 14 days from the date you placed your order – via email Louisa@hollywoodbeautysecrets.com and please note the full name and date of your order. Thank you.
Apt. and Condo deliveries: If you reside in an apartment or condo complex and do not receive your LED within 7-10 days from date of receiving a tracking number, check with your manager’s office.
Holiday deliveries: Due to higher mail volume, we cannot guarantee 3-6 day delivery Please order early or see 3rd Day Air option on the shopping cart.
Warranty, Repairs & Extended Warranty:
Both DPL II and REVIVE 2-panel red light units come with a 1-year parts and labor warranty effective on the date of purchase. For repairs, contact the manufacturer’s number noted in your manual or email Jbarbaric@ledtechnologies.com and mention Hollywood Beauty Secrets so they can look up your order.You may also email us with your full name used on original order, daytime phone number and date of purchase, and a representative will contact you weekdays Monday to Friday with repair/exchange instructions. Please allow up to 24 hours for a response (Mondays to Fridays).
All orders are automatically uploaded to our secure merchant processor. Once an order has been placed, you cannot cancel your order. Refused orders will be charged a $25.00 cancellation processing fee before credit is issued for all USA orders.
30-Day Money-back Guarantee Terms & Conditions for all Returns:
ALL returns must be requested via email to ensure your RMA Return # request date is documented. You have 30 days beginning the date of delivery of your LED to make a return. Sorry no exceptions after 30 days. UPS can verify delivery dates. ALL RETURNED LED’s will be charged a 10% restocking fee and return shipping is your responsibility and non-refundable. Sorry we do not process returns via phone.PLEASE READ and FOLLOW THE RETURN PROCESS INFORMATION HERE–>: To begin a return process, please provide the full name as used on the original order, your day and evening phone number, the state and country you reside in and date of purchase and email this information to Louisa@hollywoodbeautysecrets.com. Once we verify your date of delivery, we will contact you via phone or email to issue your RMA# and return instructions. NOTE: You may not return an LED without an RMA # issued to you as it will not be accepted and you will void your refund. NOTE: Once manufacturer receives a return, please allow up to 14 days for your credit.